Privacy Policy
Effective Date: April 23, 2026
Last Updated: April 23, 2026
Atlas Waste Management LLC (“Atlas,” “we,” “us,” or “our”) operates the website atlaswastemanagement.com and provides junk removal and hauling services throughout the Atlanta metropolitan area. This Privacy Policy describes how we collect, use, and protect information about our customers and website visitors.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
Contact Information. When you request a quote, book a service, or contact us, we collect your name, phone number, email address, and service address.
Service Information. When you request a quote, we collect photos or descriptions of the items to be removed, the service location, and any special instructions you provide. Operators who perform the work may document the job with before-and-after photos for quality assurance.
Payment Information. When you book and pay for a service, payment is processed through Stripe. Atlas does not store full credit card numbers or bank account details on our systems. We retain records of transaction amounts, dates, and services provided for accounting and tax purposes.
Communications. We retain records of text messages, emails, and phone communications between you and Atlas for customer service, quality assurance, and dispute resolution.
Website Data. Our website may collect standard web analytics information including IP address, browser type, pages visited, and referral source through tools such as Google Analytics.
How We Use Your Information
We use the information we collect to:
- Provide quotes and schedule services
- Dispatch operators to your service location
- Process payments and send receipts
- Communicate with you about your booking, including confirmations and follow-up
- Request reviews and feedback after service completion
- Comply with legal, tax, and regulatory obligations
- Improve our services and customer experience
- Send occasional marketing communications about Atlas services (you may opt out at any time)
How We Share Your Information
Atlas does not sell your personal information to third parties.
We share information only as needed to operate the business:
Independent Operators. We share your name, service address, contact information, and job details with the independent contractor assigned to your job so they can perform the service. Operators are bound by confidentiality and non-solicitation obligations.
Payment Processors. Payment information is shared with Stripe to process transactions.
Service Providers. We may share information with vendors who help us operate the business, such as scheduling software, email providers, and insurance carriers.
Legal Compliance. We may disclose information if required by law, court order, or valid legal process, or to protect our rights and the safety of our customers and operators.
Business Transfers. If Atlas is sold, merged, or transferred, customer information may be transferred to the new owner.
How We Protect Your Information
We use commercially reasonable security measures to protect your information, including encrypted transmission (SSL/TLS) for online transactions and password-protected systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications at any time by replying STOP to texts or unsubscribing from emails
To exercise any of these rights, contact us at info@atlaswastemanagement.com.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts. You can disable cookies through your browser settings, though some website features may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Atlas services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Text Message Communications
By providing your phone number, you consent to receive text messages from Atlas related to your service, including quotes, scheduling, dispatch, and follow-up. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected by an updated “Last Updated” date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy can be directed to:
Atlas Waste Management LLC
Email: info@atlaswastemanagement.com
Phone: (678) 242-9489
Service Area: Greater Atlanta, Georgia